In order to rebuild the PS4 database, please follow the steps illustrated below: Turn off the PS4 completely i. Once off, press and hold the power button. This will boot the PS4 into Safe Mode.
Select the option Rebuild Database. It will warn you that it may take hours. Note that when you visit the PS4 system software update official page, you will see two options: Download PS4 update file. This option allows you to download the update patch not the whole software.
Download PS4 reinstallation file. This is the second option on the right. Start the PS4 system in Safe Mode: press and hold the power button, releasing after the second beep. Please visit this official page to learn more on how to download that software and install it properly after initialization Now, in order to initialize PS4, you need to access the Safe Mode.
To do that, simply follow the steps below: Turn off your PS4 using the power button on the front panel. The power indicator will blink for a few moments before turning off. Once the PS4 is off, press and hold the power button. Contents hide. Agape Jakes says:. PS4 Storage says:. MK says:.
Leave a Reply Cancel reply Your email address will not be published. Search for:. Reasons, Symptoms and Solutions 12 Nov, You are very welcome Weijden. We are always here to help. Hi PS4 Storage again thanks for your time to answer, it Tell us first when did this happen to you after what I need your help guys. My playstation prompts me to install new update software on it when i open it. I tried all the Safe mode options, none of them work.
I removed the internal HD and connected it to my MAC then formatted that as well but still the same problem. Any idea what i could do? This requires a working USB storage device for this operation to complete. How could you do that while you already got that error?
I tried all of the safe mode options as well as downloading the 7. The hard drive showed all the signs of functioning with the light and there were no errors with naming the files and whatnot.
You may fix this if you have Windows computer. Just plug the drive to a computer running Windows 7 or higher, then. Try to connect the drive to a PC and see whether it recognizes it or not.
If it does, the problem then is with your PS4, you most probably need to full initialize it. If it does, go format it and try again. If not, try another USB storage device. I bought a seagate backup plus slim 1TB 3. When I plug it in,it says the usb device is not connected,it still shows a blue light.
I tried the other USB port but still no succes. The funny thing is that my old seagate 2. You have to initialize the PS4 and reinstall the operating system. So if anyone is still on this and can help that would be great. There was probably an electric shock occurred when that accident happened.
This shock can affect the functionality of the operating system or even the USB port itself. The first thing you have to do in this situation is to check whether the external hard drive is still healthy or not by connecting it to a PC and checking whether it works fine or not. Highly retarded.. If it does, you have to full initialize the PS4 and reinstall the operating system.
Most probably the PS4 system got corrupted. You have to initialize the PS4 in order to work around this issue. I was downloading some games from the PS Store last night and my Seagate External hard drive was installing the games properly at a quick pace but when I checked an hour later the PS4 displayed a message that it no longer recognised the hard drive. I also swapped the cables of the hard drive and connected it to different USB ports. I then tried connecting usb flash sticks and the PS4 recognised them without any issues.
So should I just try formatting the hard drive on PC and use it again as extended storage? This is a very common issue with the PS4 system. There has been a system file conflict with the external hard drive driver files that hindered the PS4 system from recognizing it again. Please visit this page and follow the instructions on how to format it. My PS4 did not update properly to 8. Did that and only option I can access is 7. All other options I cannot scroll up to.
It then said to install USB with v8. Downloaded the software from Playstation. Eventually it gave error that system was not intialized. PUP file and tried again. But now only get same error SU Any suggestions? Apparently the PS4 hard drive is having bad sectors that causes this issue. Instead of paying for a new hard drive replacement, you can try to repair it by performing a full-format on it. In most cases that will eliminate bad sectors and restore the original performance of the hard drive.
In the end I decided to just buy a new hard drive. After replacing the drive, the software installation process went exactly as it was supposed to and the PS4 is now working better than before. I may reformat the old one later and use it with a case as external HD.
This would hopefully work. Got an SSD drive. Installed it accordingly. This shall work, hopefully. I already have a headache and nothing works. Your PS4 can only be fixed by a technician.
Was hoping you could help me figure out the specific issue going on with my usb drive. And each time it has me repair it and works fine, but it seems to happen more and more frequently, and mostly happens in the middle of games any, no particular games give issues. I will say the ports on the ps4 do feel a bit loose, but not sure I can really fix that without just having to buy a whole new ps4?
If you have a sort of loose in the PS4 USB port, you can easily work around that by just switching the port. But I reckon the loose is actually in the external hard drive itself or even the USB cable. You can test it on a PC or another PS4 to determine where the problem is. I was playing a game when my power went out during it.
I keep getting the black screen with the message to connect USB storage device version 8. Does this mean I have to fix something inside the console?
Or do I need to do some sort of hard reset? Most probably the abrupt power outage has caused the PS4 system data to be corrupted. The easiest and almost the only fix for that is to full initialize the PS4 and reinstall PS4 system software from scratch.
However, when I checked administrative tools, device manager, it was there. If you can connect your external HDD to another PS4 to verify the source of the problem that would be a great move.
Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. PlayStation 5. Since reinstalling the PS4 system is the same as a factory reset and will restore your system to its original state, so please make sure that you have backed up all important data in advance.
You can back up them to the online storage or an external storage device. The latest PS4 system software update has been released. I want to improve my PS4 system performance through the update. This post provides detailed steps. Perhaps you are looking for this. Click to tweet. If you have any better ideas about this topic, you can share them with us in the following comment area. Any questions about MiniTool Partition Wizard, you can send us an e-mail via [email protected].
Download Partition Wizard. Summary : The latest PS4 system software 7. Note: Enter the folder name in single-byte characters using uppercase letters. Besides, make sure that you already have deleted any previous versions of the PS4 software update on your computer. This is because your computer will rename the PUP file due to the multiple downloads of the same file. Tip: If the Update file is not recognized by your PS4 system, you can check if the folder name and file name are correct.
Also, you can read this post to get more detailed troubleshooting methods. Tip: Alternatively, you can restore the game date from Online Cloud if you saved them in it or use a data recovery software. You can read this post to get the detailed steps. If you want to format a large USB drive, you can utilize a professional formatter. Press the Options button on your PS4 controller to open the side menu. Select the Check for update option from the side menu.
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